Privacy Policy

General Principles

We process data with care, transparency, and minimal collection — only what is necessary to operate our services. All processing is directed toward security, access restriction, and respect for user choices, in accordance with applicable Canadian privacy law (PIPEDA).

Information We Collect

• Full name, email address, and phone number
• Company name and business registration number (if applicable)
• Content you submit via forms (support requests, feedback)
• Anonymised usage data: pages visited, interaction events
• Device & browser information (truncated IP address, user agent)
• Cookies and related technical identifiers

How We Use Your Data

• Providing and operating our IT services and web development platform
• Technical support and responding to contact requests
• Account configuration and saving display preferences
• Anonymised analytics to improve usability and performance
• System security, abuse prevention, and legal compliance

Your Rights

You may request to:

• Access and receive a copy of your personal data
• Correct inaccurate data
• Delete your data where appropriate
• Restrict or object to processing
• Withdraw consent for consent-based processing

To exercise your rights, please contact contact@ oikpennorth.life .

Data Security

We use TLS for data transmission, role-based access controls, access logging, and secure backup and deletion procedures. While no online system is completely infallible, we continuously improve our safeguards to minimize risk.

Cookies

This policy applies to all services provided via oikpennorth.life . We use essential, functional, and anonymised analytics cookies to operate and improve the experience. See details and options in our Cookie Policy.

Sharing with Third Parties

We may share data with infrastructure, analytics, or technical support providers when strictly necessary to operate our services. Recipients must comply with confidentiality agreements and may only process data under our instructions. We do not sell personal data.

Policy Updates

This policy may be updated periodically. When significant changes occur, we will notify users via our website. Continued use of our services after updates constitutes acceptance of the revised policy.